Contact information

Contact Information

Last Updated: June 2026

At Motingsome, customer satisfaction is our top priority. Whether you have questions about an order, need assistance with a product, or would like more information about our services, our support team is here to help.

We are committed to providing responsive, professional, and friendly customer service.

Customer Support

For all inquiries related to products, orders, shipping, returns, refunds, or account assistance, please contact us using the information below.

Email:

support@motingsome.com

Phone:

9705892224

Website:

www.motingsome.com

Business Information

Company Name:

Motingsome LLC

Business Address:

218 5th St
Clifton, Colorado 81520
United States

Customer Service Hours

Monday – Friday

9:00 AM – 5:00 PM (Mountain Time)

Saturday, Sunday & Public Holidays

Closed

Response Time

Our customer support team strives to respond to all inquiries as quickly as possible.

Estimated Response Times:

Email Inquiries: Within 24 Business Hours
Order-Related Requests: Within 1–2 Business Days
Return & Refund Requests: Within 2 Business Days

Response times may be slightly extended during holidays, major promotions, or periods of unusually high inquiry volume.

Order Support

To help us assist you more efficiently, please include the following information when contacting us regarding an order:

Full Name
Order Number
Email Address Used for Purchase
Description of the Issue

Providing complete order details allows our team to locate and resolve your request more quickly.

Shipping & Delivery Assistance

If you have questions regarding:

Shipment Tracking
Delivery Status
Shipping Delays
Missing Packages
Incorrect Shipping Information

Please include your order number when contacting our support team.

We will work with the shipping carrier to investigate and provide updates whenever possible.

Returns & Refunds

For return requests, refund inquiries, or damaged item claims, please contact:

support@motingsome.com

Before sending any item back, customers must first receive return authorization and instructions from our support team.

Returns sent without prior approval may not be accepted.

For full details, please review our Return & Refund Policy.

Business & Partnership Inquiries

For business cooperation, media inquiries, affiliate opportunities, influencer partnerships, wholesale requests, or other commercial matters, please contact:

support@motingsome.com

Please include relevant details regarding your proposal so that it can be directed to the appropriate department.

Customer Satisfaction Commitment

At Motingsome, we are dedicated to providing quality products and an enjoyable shopping experience.

If you encounter any issues with your order or have suggestions regarding our products or services, we encourage you to reach out to us directly. Our team will make every reasonable effort to resolve concerns promptly and professionally.

We value your trust and appreciate your support.